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Visit Scotland visitor charter

 COVID 19 INFORMATION 

Updated 12 January 2021

GOVERNMENT RULES AND RESTRICTIONS ARE CHANGING SO FREQUENTLY, IT IS HARD TO KEEP TRACK. WE ASK YOU TO MAKE YOURSELF FAMILIAR WITH THE GOVERNMENT GUIDELINES IN PLACE BOTH FOR YOUR HOME REGION AND FOR OUR REGION, AND MAKE SURE THAT YOU FOLLOW ALL THE GUIDELINES. 

In the event that travel restrictions due to Covid-19 prevent your stay in The Turret, we guarantee to offer a full refund of any payments made  or allow you to reschedule your booking to a later date.

It has been  a difficult time for all of us and we know how much a holiday means to everyone. We want you to be able to have a relaxing and peaceful holiday in The Turret, away from the congestion of larger towns and cities. Please rest assured, we follow strict cleaning protocols and following all the guidance issued by the Association of Scotland's Self-Caterers (as approved by the Scottish Government) to ensure the maximum safety of our guests. Mark and I personally carry out all the cleaning so can guarantee quality control and we have also completed an online training course for Covid-19 cleaning.

We look forward to welcoming you to The Turret.

 

With very best wishes

Suzanne and Mark

BOOK WITHOUT RISK - OUR TRAVEL PLEDGE

 

If Government restrictions on travel due to Covid-19 mean that you are not able to come and stay at The Turret, we will give you a FULL REFUND or allow you to RESCHEDULE your booking to another date within 12 MONTHS of your original arrival date (subject to availability). This applies to new and existing bookings. All bookings remain subject to our standard Terms and Conditions. Please do not hesitate to contact us if you wish to discuss your booking.

WHAT WE ASK OF OUR GUESTS...

 

We request that you follow all of the latest government guidelines for Covid-19, including social distancing, wearing of face masks and additional hygiene precautions.

 

If you are displaying any symptoms of Covid-19 before you arrive with use, you must stay at home and self-isolate. You should not travel. Before sending your arrival information, we will request a declaration from you that you are not displaying any symptoms.

 

If you develop symptoms whilst staying with use, you must inform us immediately and make arrangements to return home.